Order Processing
At Chicshaven, all orders are carefully reviewed and processed after confirmation. Once your order is successfully placed, our team begins preparing your items for shipment.
Customers will receive order confirmation and shipping updates through the contact information provided during checkout.
Shipping Coverage
Chicshaven operates worldwide and aims to deliver products to customers across multiple regions and countries.
Shipping availability may vary depending on the destination and courier service accessibility.
Cash on Delivery
We currently offer Cash on Delivery (COD) as our payment method. Customers are required to pay the full order amount at the time of delivery.
Please ensure that accurate shipping information and a valid contact number are provided to avoid delays or unsuccessful deliveries.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before the order is confirmed. Costs may vary depending on the order size, product type, and delivery location.
Order Tracking
Once an order has been shipped, customers may receive tracking details or shipment updates when available through the selected shipping partner.
Delayed or Lost Shipments
While we strive to ensure timely deliveries, delays may occasionally occur due to courier issues, weather conditions, customs processing, or other unforeseen circumstances.
If your shipment appears delayed or lost, please contact us at [email protected] for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Chicshaven is not responsible for delivery issues caused by incorrect or incomplete addresses submitted during checkout.
Damaged Packages
If your package arrives visibly damaged, please contact us within 48 hours of receiving the shipment. Include photos of the package and products so we can review and resolve the issue promptly.
Contact Us
For any shipping-related questions or concerns, please contact us at:
